- Remote Helpdesk providing ALL levels of support
- Support provided by direct E-mail or Phone
- After hours and weekend support
- Resource Augmentation
- Defined Service Level Agreements (SLA)
Many companies today find that their IT budgets prohibit the staffing of fully qualified candidates to support every aspect of Oracle’s JDE EnterpriseOne. After all, it is a sophisticated product that has led to a number of different areas of specialty. To employ several individuals encompassing all of the skill sets required to fully support EnterpriseOne in your organization may be cost prohibitive. Invicta Consulting can help! Invicta Consulting can augment your existing staff to fill voids in expertise on an as needed basis, or we can actively engage with you to provide support whenever it is needed with a guaranteed service level agreement. Outsourcing some or all of your user support to Invicta Consulting can be a cost effective way of securing the expertise you need to support your system with guaranteed service level agreements.
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Project Management
